Shipping & Logistics Policy
01. Delivery Areas
We offer nationwide shipping within the United States and Canada. International shipping for heavy-duty components is available to select global regions via our specialized freight partners.
02. Handling & Processing
Standard stock items are processed within 1-2 business days. Custom-engineered components or diesel system assemblies may require 3-5 business days for precision testing prior to dispatch.
03. Shipping Methods & Fees
We utilize Tier-1 carriers including UPS, FedEx, and LTL freight services. Shipping fees are calculated based on weight, dimensions, and destination at checkout. Fleet orders may qualify for tiered logistics discounts.
04. Oversized & Heavy Loads
Engine blocks, transmissions, and heavy suspension units are shipped via Flatbed or LTL Freight. Specialized crating is applied to ensure structural integrity. Liftgate service must be requested at time of order.
05. Estimated Delivery
Domestic Ground: 3-7 business days.
Expedited: 1-3 business days.
Freight/International: 7-14 business days. Regional logistics hubs ensure expedited transit for critical fleet down-time situations.
06. Lost or Damaged Shipments
All shipments are insured for full replacement value. Visible damage must be noted on the Bill of Lading (BOL). Claims for concealed damage or missing items must be filed within 48 hours of receipt via our technical support portal.